Havenly Shipping Policy
HavenlyInteriors specializes in reliable furniture shipping for every order. Our team partners with skilled logistics experts to ensure your boutique items arrive safely, with full insurance included for total peace of mind.
Choose from various delivery options, such as standard or expedited shipping, to find the perfect fit. Once your order is on its way, we will send an email with tracking info so you can easily observe its entire progress.
Large items include our signature white glove delivery service for expert assembly and placement. Depending on your region, specific timelines may vary, but all shipping details will be clearly outlined at your checkout.
If you have specific shipping questions regarding rates or delivery dates, our dedicated support team is available to assist and provide all the information you require.
Havenly FAQ
How do I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery through the carrier's website.
What is your return policy?
We offer a 30-day return window for all furniture. Items must be in their original condition with all tags and packaging intact. Please contact our customer service team to initiate a return.
How should I care for my furniture?
For best results, use a soft, dry cloth to dust your furniture regularly. Avoid harsh chemicals or abrasive cleaners. For deep cleaning, we recommend using a specialized furniture polish suitable for your specific material.
Are your deliveries insured?
Yes, all our deliveries are fully insured. We take great care to ensure your furniture arrives safely at your doorstep. If any damage occurs during transit, please notify us immediately upon delivery.